Privacy Policy

Thank you for visiting TripKen. At TripKen we value our customers and their privacy. We appreciate your use of our services and are always committed to give you the best services by employing best practices and all reasonable efforts to protect its registered and unregistered users' information.

Information we collect

In order to enhance your website experience and to provide best search results based upon the users current geographical location, our Web server automatically recognizes your IP location and provides you with the search results accordingly. For every visitor on our website we collect aggregate information on what pages that a user access or visit, limited user-specific information on what pages user access or visit, information volunteered by the user, such as survey information and/or site registrations.

1. Unregistered users

For the unregistered users visiting TripKen, set of information collected by the company is limited to the IP address of the user that is aimed to help diagnose problems with our server, administer our Web site and track usage statistics. Information collected from unregistered users is mainly used aggregate and to generate overall reports on our visitors, but not reports about individual visitors. For unregistered users, we do not collect any personal details or give out any information to the third party. All the information collected is kept personal.

To enhance the user experience "cookies" and/or similar technology is also used. A cookie may contain information that allows us to track your path through our Web site and to determine whether you have visited us before. It is only upon registration that we would be able to identify you; otherwise we are not reading any data that may help us to identify you. We collect no personal identifiable information from unregistered users. Also these cookies do not read any such data from your hard drive that can be used to retrieve your information.

The use of cookies is only limited to understand the visitor requirements, their needs and to help them out with the same. However in any case if a visitor wishes to avoid such cookies, you may do so by following the procedures specific to their Web browser. Although you may do so, you may find that your browser reacts strangely when visiting not only our Web site, but other Web sites as well.

If you are redirected to our website by one of our partners site with whom you may have registered then automatically limited information about you may be transmitted that you have shared with our partner. In order to determine the information that would be shared, visitors may review the privacy policy of the partner web site from which a visitor reached our web site.

2. Registered users

TripKen provides some additional features including email correspondence for the visitors registering with the TripKen. The information collected through registration includes your name, email address, travel preferences, user name and password. We only collect the information manually entered by the user or otherwise authorized by the user to be collected by us. The information provided by the user can be stored either partially or completely and information experienced in a cookie may also be customized on TripKen.

If you are redirected to our website by one of our partners site with whom you may have registered then automatically limited information about you may be transmitted that you have shared with our partner. In order to determine the information that would be shared, visitors may review the privacy policy of the partner web site from which a visitor reached our web site.

 

For the users logging into our When-to-Fly Twitter application using their Twitter credentials, agree to the fact that we may re-publish the content made available by them on Twitter (including but limited to, tweets, handle name, following/followed stats, public profile information) (collectively, "Twitter Account Content"). To ensure we have your permission to use your Twitter Account Content as contemplated herein we require your agreement to these terms and conditions governing your access to, contribution to and use of the When-to-Fly Twitter application. Thus, the users logging in with their Twitter accounts thus grant us permission, free-of-charge, using only then current Twitter handle as attribution to you, to obtain, publish, republish, advertise, promote and/or store a copy of their Twitter Account Content on the When-to-Fly Twitter application, our other mobile or website properties, and/or in other third party online, mobile or print advertising, marketing and media outlets.

How we use your information

We use the information collected from both registered and unregistered users to provide an informative experience and to enhance their user experience at TripKen and to provide information via email and other contact points for those who wish to receive such information. However in case after registration a person no longer wishes to receive e-mail can unsubscribe to such mails by following the instructions as provided in each e-mail that we send.

From time to time, we make the e-mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by or unsubscribing from email from TripKen.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Third Party Advertising

We also allow selected third parties to advertise their goods and services on our website. These third parties may use one or more methods, including "cookies," to collect limited information regarding your visit to our site. Limited information accessed by the third party may include your IP address, your ISP, the browser used to visit the site, and in some cases, whether you have Flash® installed. However the information shared with the third party advertisers will not include name, address, email address, or telephone number of the visitors. Third parties generally use this information for geographic or preference targeting, such as showing California ads to someone in California or showing ads for particular goods or services to someone who frequents particular types of websites. For more information about this practice, third party cookies, or your choices about not having this information used by these companies, please visit http://www.networkadvertising.org/managing/opt_out.asp. .

Your user preferences

Registered users can update their mail preferences by clicking the update profile link in the footer of email we send. Registered users can also visit http://www.tripken.com/mytrips to manage advanced preferences.

How we help protect your user information

With TripKen, we maintain complete security about all the personal information that we collect on our website. For example, we limit access to personal information about the visitors only for the employees who we believe reasonably need to come into contact with that information. We also employ processes (such as password hashing, login auditing, and idle session termination) to protect against any kind of unauthorized access to your personal information. It is also important to mention that there is no way for us to guarantee the security of your personal information.

Children's Privacy

This website is designed as a general audience site, and we do not knowingly collect information about children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

Changes to our Privacy Policy

TripKen reserve all the rights to change this policy should we deem it advisable to do so. If under any circumstances we make material changes that may affect personal information that we already collected from you, we will make reasonable efforts to notify you of the changes and to give you the opportunity to amend or cancel your registration.

For questions or concerns about our Privacy Policy, please email, we can be reached via e-mail at support@tripken.com or you can reach us by telephone at 1(203) 599-0820