Can I edit my review?

Once you have submitted your review, it cannot be edited. If you wish to remove your review and resubmit it with changes, please contact us.

Our guidelines for traveler reviews

Millions of travelers like you rely on Tripken reviews when planning a trip. Reviews must be:

Family-friendly-

No profanity, threats, prejudiced comments, hate speech, sexually explicit language, or other content that is not appropriate for our community. 

-Written by actual travelers-

We accept reviews that detail first-hand experiences with the facilities or services of an establishment. General discussion that does not detail a substantial experience will not be posted. 

Relevant to other travelers -

No content that is not relevant to trip planning and research. 

Unique and Independent-

You may write one review on any given accommodation, restaurant, or attraction per visit. 

-Original -

No substantial quoted material from other sources, including (but not limited to) websites, e-mail correspondence, other reviews, etc.

Non-commercial-

No promotional material of any kind, including self-promotional URLs. We reserve the right to reject any URL, e-mail address, or phone number for any reason.

Submitted for an appropriate property -

Your review must be for an accommodation, restaurant, or attraction that meets our listing requirements.

Age requirement -

No reviews by children under the age of 13

Valid e-mail address and standard e-mail etiquette:

  • The e-mail address associated with your account must be correct; we may need to contact you if there is a problem with your review.
  • No HTML tags and no excessive ALL CAPS, slang, or typographic symbols.

Tripken reserves the right to remove a review or management response at any time for any reason. The reviews posted on Tripken are individual and highly subjective opinions. The opinions expressed in reviews are those of Tripken members and not of Tripken LLC. We do not endorse any of the opinions expressed by reviewers or in management responses. We are not affiliated with any establishment listed or reviewed on this web site.

In accordance with our privacy policy, Tripken does not release anyone's personal contact information.

How do I remove my review or rating?

If you'd like us to delete one of your reviews, simply contact us and we'll be happy to remove it.

If you would like to remove one of your ratings, contact us, choose "Remove my rating" from the dropdown menu, and follow the instructions.

How do I edit or delete my forum posts?

For a short period of time after posting in the forums, you can edit your posts to correct typos and mistakes.

To edit your post:

  • Click Edit below your post. (Note: the Edit link will only be visible to the author of the post.)
  • From the time of posting, you have 5 minutes to edit and resubmit your post, or until another post is made to the topic.
    For example, if another post is made to the topic 3 minutes after yours, you only have those 3 minutes to edit and resubmit your post. We find that these rules prevent abuse of the edit feature.
  • If there is no Edit link below your post, that means the edit period has expired.

After the edit period has expired, you still have the option to remove your own post.

  • Click "Report inappropriate content" under your post.
  • Choose "Remove my post" as the reason. You will need to be logged in to do this.
  • Your post will be quickly and automatically removed.

How do I become a member/user?

To become a member, click the "Register Now!" link at the top of most Tripken pages. Membership is free and lets you post reviews and photos, ask and answer questions in the forums, and create your own trip-planning folders.

There are two ways to create your free account:

  • If you have a Facebook account, you can quickly create a Tripken account using your Facebook login credentials. This is the easiest way to join (and you'll have one less password to remember). To join via Facebook, click the Sign in with Facebook or "f Connect" button. If you are not already logged into Facebook, you will need to log in during the registration process.
  • If you do not have a Facebook account, you can create a Tripken account by providing your email address and choosing a password. You'll also choose a screen name or friendly name and enter your current home city.

Once you've created an account, add some information to your profile so that other members will know a bit about you. Don't forget to fill out your travel map with the places you've traveled, your favorite destinations, and where you want to go. We also recommend that you subscribe to our personalized weekly newsletters.

If you own or manage a business, register as an owner to claim your Tripken business.

How do I search on TripKen.com?

Whether you are looking for a city, a particular accommodation, something in the forums, a restaurant near your hotel or something else, we can help you find it on our site.

There are two main ways to search on TripKen.com:

  • The General Search box is found at the top of our home page. Results from a general search include the WooTravel page of a business or a destination that contain your keywords, plus quotes from reviews and discussions on the forums that also match your search criteria.
    If you are looking for a particular review or forum post, scroll to the section of your search results called Review and Opinion Results.
  • Hotel search: use the box near the top of our home page to search for and quickly find accommodations, flights, restaurants, things to do, cruises, and forums. Here, you can choose specific check-in and check-out dates for your stay.

For more customized results, narrow your search to only include certain accommodation types: hotels, B&Bs/inns, specialty lodging, or vacation rentals.

Use the additional filters on the left to narrow your search by price range, traveler rating, hotel class, amenity type, property type, and neighborhood for large cities.

What is TripKen?

TripKen is the world's largest travel community where you can find information, advice, and opinions from millions of travelers to help you plan and have your perfect trip. It's a friendly and relaxed community filled with unscripted conversations between travelers like you.

The TripKen community posts an average of 60 contributions every minute. With so much fresh information at your fingertips, you can make informed decisions about where to stay, eat, and play, wherever you travel.

Once you’ve done your research, you can book your travel through one of the booking agent partners listed onTripeken, such as Expedia®, Hotels.com®, and many others. You will be directed to their sites to complete your purchase. Please note that because TripKen does not take reservations directly, you will have to contact the online booking agent if you need to change your travel plans.

How do I get started using Tripken to research my trip?

  • If you're not sure where you'd like to travel and you're looking for inspiration, check out the Tripken Travelers' Choice award winners: the best hotels, restaurants, and destinations in the world, as awarded by millions of travelers on Tripken.
  • If you know your destination and you need to find hotels, restaurants, and things to do when you get there, enter your destination in the search bar at the top of the page and go to its overview page, which should be the first search result.
  • If you would like information about a particular hotel, restaurant, or attraction, enter its name in the search bar at the top of the page. Find the listing you're looking for, then browse reviews and photos from travelers on Tripken.
  • If you have a more specific question, you can ask a question in the forums. You can also see what your friends on Facebook have reviewed by signing in to Tripken with your Facebook credentials.

How do I close my member account?

We're sorry you're displeased. We work hard to provide our members – travelers and owners alike – with great service. Please contact us if you've had specific issues with our site, policies, or other members, and we will work with you to improve your experience.

If you delete your account, we remove your reviews and other content from our site. This process cannot be reversed. If you have more than 25 forum posts, they will remain on the site attributed to your display name. We do not remove forum posts in bulk, as this would disrupt the flow of conversation.

How can I change the email address on my account?

Changing the primary email address for your account is easy.

  • Go to the Account Info page in your profile.
  • Enter your desired email address in the Email field.
  • For security purposes, enter your account password and click Save.

How do I recover a lost password?

If you can't remember your Tripken password, click the link below and we'll send you an e-mail with instructions on how to reset your password. If you don't receive our e-mail within an hour, check your e-mail program's spam folder (and in the future, make sure your mail program allows e-mails from tripken.com).

Once you receive your password reset e-mail, click the link found in the e-mail. If the link does not take you to a page on Tripken, please copy and paste the entire link into your web browser.

If you do not receive a password e-mail, (and it's not in your spam folder), or there is no link in the e-mail, please contact us.

What are review badges?

Review badges, shaped like stars, are our way of recognizing Tripken members who write travel reviews for the benefit of our community. Once you write three reviews that are published on Tripken, you'll earn your first review badge.

Your level of review badge is linked to the number of reviews you publish on Tripken. We love all kinds of reviews, positive and negative. Here's how the levels break down:

  • Reviewer: 3-5 reviews
  • Senior Reviewer: 6-10 reviews
  • Contributor: 11-20 reviews
  • Senior contributor: 21-49 reviews
  • Top contributor: 50+ reviews

If you don’t have a review badge yet, you have only written one or two reviews so far. Write a few more and get your Reviewer badge!

How do I send a private message?

Private messaging is a great way to start a one-on-one conversation with another member.

To send a private message to a member if you are looking at his/her review:

  • Click the member's screen name next to the review.
  • In the window that appears, click the Send a message link.
  • Type your message and the verification text in the appropriate fields, and click the Send Message button.

How do I change my display name?

To change your display name, please follow the directions below:

  • Go to your Account Info page.
  • Your display name appears in the field labeled "Your Name Displays As."
  • To create a screen name, enter your desired screen name in the "Your Name Displays As" field.
  • To use a friendly name consisting of your first name and last initial, make sure you have entered your first and last name in the appropriate fields. Then, if there is a screen name in the "Your Name Displays As" field, click "Choose to display [your name] publicly instead."

How do I update my profile?

To add information about yourself to your public profile:

  • Go to your About Me page.
  • Next to your profile photo, click on Your Tripken.
  • Select Edit your profile.
  • Click the Save button.

How can I verify my identity as a business representative?

To manage your property’s presence on Tripken through the Management Center, you’ll need
to complete a free, quick registration and verification process. Once completed, you can:

  • Update your property’s key details and amenities
  • Upload and edit photos and videos
  • Respond to reviews
  • Get more reviews
  • And much more!

To access Tripken’s Management Center and all the free marketing tools within it, all property representatives must complete a process to register and verify their identities and business affiliations. This helps us provide a layer of security for the community and your property’s account.

You can verify with your Facebook account, with a credit card (no charge is made), or by sending us documentation via fax. Visit www.tripken.com/owners to get started.

Read our complete guide on verifying your affiliation with your business, or learn more about everything you can do in the Management Center and how to register.

Increase Exposure and Drive Bookings

TripKen increases your profits by helping you book more travelers, take more reservations, and turn casual customers into regulars. We reach guests when they're deciding where to stay that increase your exposure while setting you apart from competitors

Business not listed? Get listed now

Can you help me contact a business listed on your site?

No, Tripken cannot relay messages to booking agents or any business listed on our site. In some cases, you may find a business' phone number or email address on its Tripken page, so try searching Tripken for the business you are trying to reach.

You must directly contact the business or booking agent you used if you need to do any of the following:

  • Make or confirm a reservation/flight
  • Change or cancel a reservation/flight
  • Recover lost booking information
  • Talk to someone at a hotel, B&B, vacation rental, restaurant, or attraction you found on Tripken

As an owner or manager, how do I report a review that violates your guidelines?

When to report a review

If you believe a review is fraudulent or otherwise improper, please report it by following the instructions below.

We will remove the review if we confirm that it violates our review guidelines. However, please note that we do not fact check reviews, so we cannot remove a review simply because there is a disagreement about its contents.

If you receive a threat of blackmail, please read our guide Reporting Potential Blackmail to Tripken for details on how to alert us as soon as possible.

How to report a review

  • Go to your Management Center and select "Manage your reviews".
  • Click "See our guidelines and submit your comments" in the Report a review section.
  • In the "Please tell us what the issue is" dropdown, select "Report problem with review".
  • In the "What is the problem with the review?" dropdown, select the appropriate response.
  • Select the review in question in the "Select Review" dropdown.
  • In the Comments textbox, add any facts that support your position.

You must be a registered owner or representative to access the Management Center. To register, follow the directions at https:// tripken.com/Owners.

How can I verify my identity as a business representative?

To manage your property’s presence on Tripken through the Management Center, you’ll need to complete a free, quick registration and verification process. Once completed, you can:

  • Update your property’s key details and amenities
  • Upload and edit photos and videos
  • Respond to reviews
  • Get more reviews
  • And much more!

To access Tripken’s Management Center and all the free marketing tools within it, all property representatives must complete a process to register and verify their identities and business affiliations. This helps us provide a layer of security for the community and your property’s account.

You can verify with your Facebook account, with a credit card (no charge is made), or by sending us documentation via fax. Visit www.tripken.com/owners to get started.

How do I remove my listing?

We understand that some properties might want to remove their listing for a variety of reasons. However, we can only remove your listing if your property has closed permanently, due to our mission of being a comprehensive source of travel information.

If your business has NOT closed permanently, your listing is a great opportunity for your property.

With just a little effort, you can turn your Tripken listing into a powerful marketing tool to impress visitors to the world's largest travel site.

To improve your rating, follow these tips other businesses have used to attract more guests and collect more reviews:

  • Use constructive feedback in reviews to make improvements and boost your customer satisfaction
  • Ask guests to write a review
  • Respond to reviews using our Management Response feature (view response tips)
  • Upload photos and videos - they help you stand out!
  • Check out what your competitors are doing to make guests happy

As an owner or manager, how do I respond to a review on my listing?

A Great question! A management response to a review is a good way to share your perspective with travelers who visit your listing.

To write a Management Response, log in to the Management Center and select "Write a Management Response" under Quick Links.

Here are a few suggestions for what to include:

  • Thank your guest for taking the time to provide feedback
  • Highlight the positive and mention upgrades or improvements that might interest returning or potential guests
  • Address any specific complaints and explain what you've done to address them
  • Be polite and professional and ensure that your response meets our guidelines.

In order for your management response to be posted, it must meet our guidelines. If it does comply with the guidelines, it will typically be published within several business days and you will receive notification.

If your property is listed through FlipKey or Holiday Lettings, you will need to submit your response through their sites.

Tripken reserves the right to remove a review or management response at any time for any reason. The reviews posted on Tripken are individual and highly subjective opinions. The opinions expressed in reviews are those of Tripken members and not of Tripken LLC. We do not endorse any of the opinions expressed by reviewers or in management responses. We are not affiliated with any establishment listed or reviewed on this web site.In accordance with our privacy policy, Tripken does not release anyone's personal contact information.

Management Response Guidelines

Tripken allows the management or representatives of accommodations, restaurants or attractions to
respond to reviews written about their property. Please make sure the response is written as you wish to
see it posted on our site. In order to post your management response, it must be:

  • Family-friendly 

  • No objectionable language or images.
  • Unique and independent -

We allow one response per review posted on our site. Please coordinate with other authorized management or owners of your property to make certain you are the one designated to respond to the review.

Original -

No material from other sources, including correspondence from a guest or other third party.

Professional -

Management responses are posted below the review to which you are responding. They are read by all Tripken users, and should be written in a manner that represents the customer service policies of your business.

Relevant to all Tripken users -

Irrelevant content is subject to removal. Management responses may not threaten or coerce a reviewer or attempt to suppress reviewer contributions on our site. No accusations of review fraud.

Respectful of Personal Privacy -

Do not guess the reviewer's identity or include any information that could identify them.

Non-commercial -

No promotional material of any kind. We reserve the right to reject any URL.

If your response complies with these guidelines, it will typically be published within several business days and you will receive notification. For more information on why and how to write Management Responses, check out our tip sheet and guide or this related FAQ.

Tripken reserves the right to remove a review or management response at any time for any reason. The reviews posted on Tripken are individual and highly subjective opinions. The opinions expressed in reviews are those of Tripken members and not of Tripken LLC. We do not endorse any of the opinions expressed by reviewers or in management responses. We are not affiliated with any establishment listed or reviewed on this web site.

In accordance with our privacy policy, Tripken does not release anyone's personal contact information.

 

As an owner or manager, how do I report a review that violates your guidelines?

When to report a review

If you believe a review is fraudulent or otherwise improper, please report it by following the instructions below.

We will remove the review if we confirm that it violates our review guidelines. However, please note that we do not fact check reviews, so we cannot remove a review simply because there is a disagreement about its contents.

f you receive a threat of blackmail, please read our guide Reporting Potential Blackmail to Tripken for details on how to alert us as soon as possible.

How to report a review:

  • Go to your Management Center and select "Manage your reviews".
  • Click "See our guidelines and submit your comments" in the Report a review section.
  • In the "Please tell us what the issue is" dropdown, select "Report problem with review".
  • In the "What is the problem with the review?" dropdown, select the appropriate response.
  • Select the review in question in the "Select Review" dropdown.
  • In the Comments textbox, add any facts that support your position.

You must be a registered owner or representative to access the Management Center. To register, follow the directions at https://tripken.com/Owners.

Tip: you can respond to a review by posting a management response below it. Find out more about management responses.

 

How much will a Business Listing cost?

Annual and monthly subscriptions are capped at a fixed amount and are tiered according to the number of rooms and location of your property. Visit www.tripken.com/MyAccount for an estimate.

You can cancel your annual Business Listing subscription within 60 days for a pro-rated refund.?

Please note: it's free to request a Tripken page for your business, or manage your existing page via www.tripken.com/owners. Business Listings is a subscription service that helps you drive direct bookings by providing travelers with your phone, email, or web contact details.

 

how to add menu name?

Step 1: Login for your account.

Step 2: Click on "MY ACCOUNT" of header top right side menu.

Step 3: Click on "MY LIST" tab to view list of business which you have listed.

Step 4 : Click on "MANAGE MENU" button which is located infront of business. 

Step 5 : Enter Menu Name and click on Submit. (There are three tabs MENU, MENU SECTION, MENU SECTION ITEMS so be sure that MENU tab is selected).

How to add menu selection?

Step 1: Login for your account.

Step 2: Click on "MY ACCOUNT" of header top right side menu.

Step 3: Click on "MY LIST" tab to view list of business which you have listed.

Step 4 : Click on "MANAGE MENU" button which is located infront of business. 

Step 5 : Click on "MENU SECTION" tab.

Step 6: Select MENU first for add section. Because this is compulsary for new menu section insertion. 

Step 6 : Enter Menu Section Name and click on Submit.

How to add menu selection item?

Step 1: Login for your account.

Step 2: Click on "MY ACCOUNT" of header top right side menu.

Step 3: Click on "MY LIST" tab to view list of business which you have listed.

Step 4 : Click on "MANAGE MENU" button which is located infront of business. 

Step 5 : Click on "MENU SECTION ITEMS" tab.

Step 6: Select MENU first for add section item. Because this is compulsary for new "menu section item" insertion. 

Step 7: Select MENU SECTION for add section item. Because this is compulsary for new "menu section item" insertion. 

Step 8 : Enter Menu Item Name .

Step 9: Enter Item Price(ex. 20.25) and click on Submit.

How to edit a existing menu?

Step 1: Login for your account.

Step 2: Click on "MY ACCOUNT" of header top right side menu.

Step 3: Click on "MY LIST" tab to view list of business which you have listed.

Step 4 : Click on "MANAGE MENU" button which is located infront of business.

Step 6: There will three tabs "MENU", "MENU SECTION" and "MENU SECTION ITEMS". Click on "Menu" tab if you want to edit menu name and if you want to edit menu section then click on "MENU SECTION" and for menu section items updatation you can click on "MENU SECTION ITEMS" tab.

Step 7: There will list of MENU, MENU SECTION and MENU SECTION ITEMS under individual tabs. 

Step 8 : You can click "UPDATE" button, which is display infront of every MENU, MENU SECTION  and MENU SECTION ITEM.

How to Begin

To start the ad posting process, simply click the “Post an ad” link in the top right corner of any page.

Select Category

When selecting a category, you want to match it as close to your ad as possible. For example, if I was to sell a bicycle I would select the “Items for Sale” category and then the “Bicycles” subcategory.

Select Location

If you post your ad in a particular city, the ad will be visible to everyone browsing the city level, state level, and country level. However, if you do not specify a city and state, the ad will only be visible to people browsing on the country level. We ask that you do not post the same ad in more than one city or category. With the way our search works, if you post your ad in a particular city our system will automatically display the ad in search results for nearby cities as well. This way your ad gets better visibility without you having to re-post it.

Ad Title and Asking Price

Your ad title should be descriptive but not too long and you should be clear in what you are advertising. If you were selling a car for example, you should consider including the year, make and model in the title of the ad.  Example:  “2006 Toyota Avalon for sale” vs “car for sale”

The asking price is completely up to the seller/advertiser. If you are unsure what price to list you can include terms like “obo” (or best offer) or “firm” to let people know where you stand on the price.

Description

In the description field you should include specific details about what you are advertising. The more information you provide the more likely someone will respond to your ad.

The fields for your personal information will be shown on the ad, except for your email address. You can choose to keep your phone number private as well by clicking the “Keep phone private” check box. You are not required to fill out all of the fields, only the email address fields because that is what is used to create your account.

Expiration Date

The default expiration date is six months from the date the ad is posted. You can change the date at any time by using our easy editing process. Remember to remove your ad once the item has sold or is no longer available.

Security Code

To verify that you are a real person and not a robot, we require  you to enter a simple 5 digit security code. The code will be accepted with upper or lower case letters, as long as the letters are correct.

Images

If you are selling an item we recommend that you post photos of the item if possible. Each ad can have up to 5 photos. To upload a photo simply click the “Choose File” button. Select the image file from your computer that you would like to upload and click “Open”. You can rotate, delete, or move the order of the photos before posting the ad.

Finish

When you have finished filling out your ad and you are ready to publish it simply click the “Post this ad” link at the bottom of the page.

How to begin

To make any changes to your ads or account, you must be logged in. You can log in by clicking the “Log In” link at the top right hand corner of the page. You will need to enter your email address and your password. If you do not remember your password, you can click the “Don’t know password” link to have a copy of it sent to your email.

“Your Stuff”

Once you are logged in you should be on the “Your Stuff” page. On this page you can view any messages that you have received, all the ads that you have posted, and your personal information. 

Now, to edit your ad click the “Edit” button to the right of the ad. Similar to the ad posting process, the editing page will allow you to change anything on your ad including the category, location, ad description and your contact information. When you are done making changes to your ad, click the “Finished” button at the bottom of the page.

Finish

Congratulations! You have successfully edited your ad. If you need to make any further changes to your account simply go back to the “Your account” page by clicking the link at the top of the page. You can post another free ad by clicking the “Post an ad” link or you can browse our listings by clicking the in the top left corner. 

How to begin

To make any changes to your ads or account, you must be logged in. You can log in by clicking the “Log In” link at the top right hand corner of the page. You will need to enter your email address and your password. If you do not remember your password, you can click the “Don’t know password” link to have a copy of it sent to your email.

“Your Stuff”

Once you are logged in you should be on the “Your Stuff” page. On this page you can view any messages that you have received, all the ads that you have posted, and your personal information. Three days before your ad is set to expire a “Renew” button will appear next to the ad. Simply click the button to renew your ad. Our system will also send you an email with an option to renew your ad before your ad expires.

Renew anytime

You can also renew your ad at any time by simply updating the expiration date. Click the “Edit” button to the right of your ad on the “Your Stuff” page. This will take you to our easy editing page where you can extend the expiration date. Once the ad has been updated, it will go through a manual review process and then be published back to the top of our listings.

Finish

We hope this tutorial was helpful and you were able to successfully renew your ad. If you experience any problems or have any questions feel free to send us Feedback on our “Contact us” page.

How to begin

To make any changes to your ads or account, you must be logged in. You can log in by clicking the “Log In” link at the top right hand corner of the page. You will need to enter your email address and your password. If you do not remember your password, you can click the “Don’t know password” link to have a copy of it sent to your email.

“Your Stuff”

Once you are logged in you should be on the “Your Stuff” page. On this page you can view any messages that you have received, all the ads that you have posted, and your personal information. 

Now, to delete your ad click the “Delete” button to the right of the ad. A pop up message will appear asking if you are sure you want to delete the ad. Please be aware that once you delete an ad the action cannot be undone. If you are ready to delete your ad click “Ok”.

Finish

Congratulations! You have successfully deleted your ad. If you need to make any further changes to your account simply go back to the “Your Stuff” page by clicking the link at the top of the page. You can post another free ad by clicking the “Post an ad” link or you can browse our listings by clicking the in the top left corner. 

How to begin

 To make any changes to your ads or account, you must be logged in. You can log in by clicking the “Log In” link at the top right hand corner of the page. You will need to enter your email address and your password. If you do not remember your password, you can click the “Don’t know password” link to have a copy of it sent to your email.

 “Your Stuff”

 You are now logged in to your account and should be on the “Your Stuff” page. On this page you can view any messages that you have received, all the ads that you have posted, and your personal information. 

 Now, to upload photos to your ad click the “Edit” button to the right of the ad. Similar to the ad posting process, the editing page will allow you to change anything on your ad including the category, location, ad description and your contact information.

 Images field

 The Images field is where you will manage the photos for your ad. Click the “Choose File” button to browse your computer for photos to upload. You can upload up to 5 images per ad.  If your images are very large, they may take extra time to upload, especially if your internet connection is a bit slow. If you experience problems uploading your photos, you can try making your images smaller by either using a graphical image manipulation program on your computer, or you can try adjusting the settings on your camera so that pictures are saved at a more reasonable size.

If you would like to change the order the photos are shown, click the green arrows. If you need to rotate an image click the blue arrows. And if you need to remove a photo click the red X.

When you are done uploading your photos and making changes to your ad, click the “Post this ad” button.

 Finish

 Congratulations! You have successfully uploaded photos to your ad. If you need to make any further changes to your account simply go back to the “Your Stuff” page by clicking the link at the top of the page. You can post another free ad by clicking the “Post an ad” link or you can browse our listings by clicking the in the top left corner. 

During the ad posting process, you have the option to choose the expiration date for your ad. The default setting is 6 months. Available expiration deadlines are 1 week, 2 weeks, 3 weeks, 1 month, 2 months, 3 months, 6 months, 9 months. If you would like to change the expiration date of your ad simply log in to your account and go to the Your Stuff page. From there, select which ad you want to change and click "Edit". Scroll down to the "Expire on" field where you can change the expiration date for your ad. When you are done making changes to your ad, click the "Finished" button at the bottom of the page to save your changes.

At this time, we do not offer a service that allows users to place ads over the telephone. But, posting an ad on TripKen Ads is easy! Simply click the "Post an Ad" link at the top of any page. This will guide you through our simple posting process. Or click here to post an ad now. 

TripKen Ads is used throughout the United States, as well as a few other countries. If you post your ad in a particular city, the ad will be visible to everyone browsing the city level, the state level and the country level. However, if you do not specify a city and state, the ad will only be visible to people browsing on the country level. Your ads will get more visibility if you specify your city and state during the ad posting process. 

There is no limit to the number of new and unique ads you can post. However, per our policy we ask that you please do not post the same ad more than once in 48 hours and do not post the same ad in more than one city or category. Duplicate ads may be removed without warning. With the way our search works, if you post your ad in a particular city our system will automatically display the ad in search results for nearby cities as well. This way your ad gets better visibility without you having to re-post it. 

Yes, you can post a link in your ad. If you enter a web address starting with http it will become a click-able link in your ad. Avoid putting a comma or other punctuation at the end, as it may be considered part of the address. 

Yes. TripKen ads is 100% free. You can post ads, browse ads, and respond to ads all for free. There are no fees or commissions. You are welcome to post an ad for free at any time. Click here to post an ad now. 

Yes. You need an account to post ads. 

Logged in to your account

After you post an ad you should be logged in to your account. You can locate the ad by going to the “Your Stuff” page and clicking the ad title. This will take you directly to your ad. You can also locate your ad by clicking the “View & Share” link included in the confirmation email we send you after the ad has been posted.

Logged out of your account

If you are logged out of your account you can locate your ad by setting your location to the same location as your ad and going to the category the ad was posted in. For example, if I posted an ad for a bicycle in Stamford, CT, I would set my location as Stamford, CT and go to the “Bicycles” category under Items for Sale. If your ad was posted recently it should be on the first page of that category. You can also locate your ad by searching for the ad ID number using our search bar. 

Manual review

Please be aware that most ads go through a manual review process before being published to our listings. This may cause a short delay before you are able to search for your ad. All ads are processed within 24 hours, and you can always find your ad by searching for the ad ID number or by clicking on the link on the “Your Stuff” page when logged into your account.

 Finish

We hope this tutorial was helpful and you were able to successfully locate your ad. If you experience any problems or have any questions feel free to send us Feedback on our “Contact us” page.

If you have not received your confirmation email yet, we recommend checking your junk/spam mail folder. If you do not receive the email or have deleted it, we recommend that you go to our Lost Password page and enter your email address. Once you have created a password for your account, you can log in any time to post, edit or delete your ads.

If your images are very large, they may take extra time to upload, especially if your internet connection is a bit slower than others. We recommend that you try making your images smaller by using photo editing software on your computer. You can also try adjusting the settings on your camera so that pictures are saved at a more reasonable size, like 1024x768. 

To publish an ad that is showing as "unpublished", simply log in to your account and go to the Your Stuff page. From there, click the "publish" button under your ad. (It may take up to 24 hours for your ad to appear in search results.) 

Respond to an ad

When you find an ad that you are interested in and would like to contact the seller, simply fill out the “Respond to this ad” section and click “Send Message”. This will send a message directly to the seller’s email. You can also contact the seller via telephone if a phone number was provided.

 Reply to a buyer

If an interested party responds to your ad, you will receive the message in your email account. You can then reply directly to the person who sent you the inquiry. You will also receive a copy of the message on the “Your Stuff” page of your account under the “Your Messages” section.  To reply to the message from here you will need an email program such as Microsoft Outlook installed and configured on your computer.  

 Finish

We hope this tutorial was helpful and you were able to either respond to an ad or reply to a buyer. If you experience any problems or have any questions feel free to send us Feedback on our “Contact us” page.

Respond to an ad

When you find an ad that you are interested in and would like to contact the seller, simply fill out the “Respond to this ad” section and click “Send Message”. This will send a message directly to the seller’s email. You can also contact the seller via telephone if a phone number was provided.

 Reply to a buyer

If an interested party responds to your ad, you will receive the message in your email account. You can then reply directly to the person who sent you the inquiry. You will also receive a copy of the message on the “Your Stuff” page of your account under the “Your Messages” section.  To reply to the message from here you will need an email program such as Microsoft Outlook installed and configured on your computer.  

 Finish

We hope this tutorial was helpful and you were able to either respond to an ad or reply to a buyer. If you experience any problems or have any questions feel free to send us Feedback on our “Contact us” page.

Unfortunately, we have no way of identifying the people who have looked at your ad. However, if someone responds to your ad, our system will send the message to your email address. Additionally, people may decide to call you on the telephone, if you included your number in your ad. 

If you have not received any replies to your ad it does not mean you did something wrong. It is not unusual for it to take some time before someone responds to your ad. We do recommend checking your junk/spam mail folder to make sure messages are not being sent there. 

Once you post your first free ad an account will be created for you. You do not need an account to browse or respond to ads. 

To log in to your account go to our Log In page and enter your email address and the password you created. If you do not remember your password or you have not yet created a password for your account, click the Don't know password? link to have an email sent to you with either a copy of your password or instructions on how to create one.

To verify your email address, you must be logged in to your account. Go to the Your Stuff page and click "Send verification email now". This will send you the verification email. In that email, follow the web address that we provided. You may be required to create a password.

How to begin

To make any changes to your ads or account, you must be logged in. You can log in by clicking the “Log In” link at the top right hand corner of the page. You will need to enter your email address and your password. If you do not remember your password, you can click the “Don’t know password” link to have a copy of it sent to your email.

“Your Stuff”

You are now logged in to your account and should be on the “Your Stuff” page. On this page you can view any messages that you have received, all the ads that you have posted, and your personal information. 

To change your email address, click the orange “Edit settings” button towards the bottom of the page. Next, delete your current email address and enter in the new email address you would like to use for your account. When you are finished, click the orange “Save changes” button.

Finish

Congratulations! You have successfully changed the email address for your account. If you need to make any further changes to your account simply go back to the “Your Stuff” page by clicking the link at the top of the page. 

To log in using Facebook, simply go to our Log in page and click the blue “Log in with Facebook” button. You will be required to enter your Facebook log in credentials. If you do not already have an account with us, this will create a new account for you. If you have an existing account that uses the same email address as your Facebook log in, you will be signed into that account. If you have an existing account that was created using a different email address than the one used to log in to Facebook, a separate account will be created in our system.

We encourage our users to only deal with people that are local and that you can meet in person. Never wire funds and never give out personal information (i.e. social security number, bank account number). For more tips please see our Scams & Fraud page. 

Here are some tips to help you avoid scams and fraud on TripKen Ads and anywhere else on the Internet:

 

  • Only deal with people in your area.
    The best way to avoid scammers is to deal locally, with people you can meet in person. Scammers will often contact you from another country or somewhere far away, asking you to ship the item you're selling.
     
  • Don't wire funds (Western Union, Money Gram, etc.).
    If you're asked to wire funds, you're talking to a scammer.
     
  • Beware of fake cashier's checks and money orders.
    Scammers will often send you a fake cashier's check valued above your asking price. The scammer will then ask you to wire the over-payment back to them. Your bank may even cash this check, but when it's discovered that the check is fraudulent, you will be held responsible by your bank.
     
  • Beware of identity theft. Don't share your private info.
    Identity theft is one of the fastest growing crimes in the United States. Don't give out bank account numbers, passwords, mother's maiden name, date of birth, place of birth, credit card numbers, social security numbers, or any other personal information.
     
  • Use caution when accepting relay calls from the hearing and speech impared.
    Relay calls are a legitimate service for people with hearing and speech disabilities. However, scammers often use this service to contact you, pretending to be deaf. Remember to deal locally, with people you can meet in person.
     
  • Avoid shipping and escrow.
    Scammers commonly employ fake, online escrow services.
     
  • Avoid deals that are too good to be true.
    Scammers try often to post fake ads, selling items that are significantly underpriced. If you see any of these fake ads, please report them by clicking "Flag abuse or spam" in the ad.
     

 

Please understand that TripKen Ads is a freely available service to help buyers and sellers (and etc.) find one another. TripKen Ads is not involved in any transactions and can not police the actions of our many users.

 

 

To report a scam or an ad you feel may be fraudulent, click the “Flag this ad” link on the left side of the ad. This will send notification to our Support Staff to investigate the ad further. If you think you have been contacted by a scammer, you can send us a message through our Contact Us page. Please make sure to include details about the scammer such as email address, phone number, or ad ID number. 

Tripken Ads is not affiliated with ClassifiedAds.com, Craig's List, Ebay Classifieds or Kijiji. We do offer a similar free service where you can post ads, browse ads, and respond to ads all for free. 

We do not currently offer special placement for ads on our listings page or sponsored ads opportunities to our users at this time.